Hong Kong Data Center Colocation & Managed Services

Professional IDC maintenance, Remote Hands, Smart Hands, and 24/7 technical support in Asia’s connectivity hub.

Remote Hands & Smart Hands Support

Our experienced on-site technicians provide comprehensive hands-on support for your equipment and infrastructure needs.

Equipment Operations

  • Server racking, un-racking, and relocation
  • Cable management and labeling
  • Hard drive, RAM, and PSU replacement
  • Power cycling, rebooting, and front-panel diagnostics

System & Software Support

  • OS installation (Linux / Windows)
  • Basic network device configuration (Cisco, Huawei, Juniper)
  • IPMI / iLO out-of-band management setup
  • Firmware updates and driver installation

Routine Inspection & Monitoring

  • Regular data center walkthroughs
  • Temperature and humidity monitoring
  • Equipment status reporting
  • Cabinet photo documentation

Emergency Response

  • 24/7 emergency on-site response
  • Hardware diagnostics and replacement
  • Network outage troubleshooting
  • Coordination with data center NOC